Account access
Include your account email, sign-in provider, and the error message you see.
Projects and exports
Include the project name, export settings, browser, operating system, and steps that reproduce the problem.
Billing
Include your account email and the subscription or invoice details shown in your dashboard.
Templates and credits
For attribution changes or content removal, send the affected URL and ownership details.
Before you email
- Refresh once and confirm the issue still happens.
- Keep one issue per email thread.
- Remove passwords, card numbers, and private tokens from screenshots.